Everything you need to know
Frequently Asked Questions
What is the price of the kiosk?
The rental and purchase prices of our charging stations vary depending on the model and features chosen. A Growcharge Inc. representative will gladly price out a charging station for you and volume discounts are also available. Please go to our contact page here for a custom quote.
Are there any other costs I need to know about?
All of our quotes will show everything that you will be invoiced for including any applicable taxes, shipping, custom branding, optional features, or additional services unless otherwise stated. They are no hidden fees.
How much does shipping cost?
Shipping costs are dependent on the charging station(s) chosen and their destination. As you can imagine, larger charging stations will cost more to ship and smaller charging kiosks will cost less. Once you give us your delivery address or the address of your event, a Growcharge Inc. representative will gladly provide you with an accurate shipping quote.
What are the specific power requirements?
Our cell phone charging stations operate on standard 110/120V outlets and have a similar draw of a laptop computer when fully utilized. We can also accommodate the specific power requirements of countries outside of North America.
When can I expect delivery of the kiosk after the order is placed?
Standard delivery is 5-10 business days after the order is placed. Custom branding will take up to an additional 10 business days depending on the request. and we can also rush your shipment via air-freight overnight. Custom orders and orders over 25 units can add 30-45 days to delivery time.
What charging cords come with the kiosks?
All Growcharge Inc. cell phone charging stations come equipped with Apple Lightning, Micro-USB and USB-C cables as standard. Apple 30-pin cords are also available upon request. Some of our charging stations also include USB ports for those customers what have their own charging cord.
What is the process if I want special graphics, wrap, billboards or video on my kiosk?
We send you the templates, you design the artwork, and we take care of the rest! Videos and images are easily uploaded to the charging station’s screen via internal USB and you can change them as often as you like!
Do you have a service & maintenance program?
We provide a 1 year warranty on parts and a 3 month warranty on the cords. Our nationwide service team can be on-site within 48 hours.